@misc{munozcanavate2012electronic,
  title={Electronic administration in Spain: from its beginnings to the present},
  author={Antonio Munoz-Canavate and Pedro Hipola},
  year={2012},
  eprint={1208.0259},
  archivePrefix={arXiv},
  primaryClass={cs.CY},
  doi={10.1016/j.giq.2010.05.008},
  url={https://arxiv.org/abs/1208.0259}
}