@misc{baqar2025tickets,
  title={RAG4Tickets: AI-Powered Ticket Resolution via Retrieval-Augmented Generation on JIRA and GitHub Data},
  author={Mohammad Baqar},
  year={2025},
  eprint={2510.08667},
  archivePrefix={arXiv},
  primaryClass={cs.SE},
  url={https://arxiv.org/abs/2510.08667}
}