# AI agents for facilitating social interactions and wellbeing

**Authors:** Hiro Taiyo Hamada, Ryota Kanai  
**arXiv:** [2203.06244](https://arxiv.org/abs/2203.06244)  
**Date:** 2022-02-26  
**Summary page:** https://www.summarizepaper.com/en/arxiv-id/2203.06244v1/

## Key points

- AI-supported wellbeing has gained significant attention in recent years
- Social relationships within groups are crucial for overall wellbeing
- Wellbeing AI for social interactions remains relatively scarce
- The authors introduce the notion of a relational approach to promote positive social interactions through managing and analyzing human-human interactions
- Social relationships are critical for overall wellbeing based on psychological research on personality, genetics, and behavioral and cognitive interventions
- Expansion of telecommunications during COVID-19 highlights the importance of group wellbeing through telecommunications since it can cause psychological issues such as distress and loneliness
- Artificial agents such as chatbots and robot agents can mediate human-human social interactions in real or digital environments to promote team performance and overall wellbeing through the relational approach
- Implementing this approach may raise technical and ethical challenges that need to be addressed.

## Summary

The concept of AI-supported wellbeing has gained significant attention in recent years, with various applications of wellbeing AI being introduced to our daily lives. While social relationships within groups are crucial for overall wellbeing, the development of wellbeing AI for social interactions remains relatively scarce. In this paper, the authors provide an overview of the mediative role of AI-augmented agents for social interactions and introduce the notion of a relational approach to promote positive social interactions through managing and analyzing human-human interactions. The authors begin by discussing psychological research on wellbeing based on personality, genetics, and behavioral and cognitive interventions. They conclude that social relationships are critical for overall wellbeing. The expansion of telecommunications during COVID-19 has highlighted the importance of group wellbeing through telecommunications since it can cause psychological issues such as distress and loneliness. The authors then review previous literature on interventions on social networks with robots and virtual agents before introducing the relational approach. This approach involves using artificial agents such as chatbots and robot agents to mediate human-human social interactions in real or digital environments to promote team performance and overall wellbeing. However, implementing this approach may raise technical and ethical challenges that need to be addressed. Overall, this paper sheds light on the mediative roles of AI-augmented agents in promoting human mental health and wellbeing in both real-world and digital environments. By introducing the concept of a relational approach which focuses on managing human-human interactions through artificial agents, this paper provides an opportunity for further development in group wellbeing research.