Value-chain oriented identification of indicators to establish a comprehensive process improvement framework
Authors: Ute Riemann
Abstract: The process development and optimization potential needs to be driven by the individial coporate value chain. The identification of this specific value chain and the related indicators is essential to limit the scope of any analysis and optimization to the core business The process framework consisting of clearly defined value chain, the related processes and the corresponding indicators is a pre-requisite for a meaningful and efficient process analysis and continuous process optimization.
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