@misc{pandya2023automating, title={Automating Customer Service using LangChain: Building custom open-source GPT Chatbot for organizations}, author={Keivalya Pandya and Mehfuza Holia}, year={2023}, eprint={2310.05421}, archivePrefix={arXiv}, primaryClass={cs.CL}, url={https://arxiv.org/abs/2310.05421} }