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    Paul Resnick, Hal R. Varian

    Recommender systems assist and augment a natural social process. In a typical recommender system people, provide recommendations as inputs, which tile system then aggregates and directs to appropriate recipients. In some cases, the primary transformation is in the aggregation; in …

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    Recommender systems assist and augment a natural social process. In a typical recommender system people, provide recommendations as inputs, which tile system then aggregates and directs to appropriate recipients. In some cases, the primary transformation is in the aggregation; in others, the system's value lies in its ability to make good matches between recommenders and those seeking recommendations. This special section includes descriptions of five recommender systems. A sixth article analyzes incentives for provision of recommendations. Recommender systems introduce two interesting incentive problems. First, once one has established a profile of interests, it is easy to free ride by consuming evaluations provided by others. Second, if anyone can provide recommendations, content owners may generate mountains of positive recommendations for their own materials and negative recommendations for their competitors. Recommender systems also raise concerns about personal privacy.

    Linyuan Lü, Matúš Medo, Chi Ho Yeung, Yi‐Cheng Zhang, Zi‐Ke Zhang, Tao Zhou
    J. Ben Schafer, Joseph A. Konstan, John Riedl

    Recommender systems are changing from novelties used by a few E-commerce sites, to serious business tools that are re-shaping the world of E-commerce.Many of the largest commerce Web sites are already using recommender systems to help their customers find products …

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    Recommender systems are changing from novelties used by a few E-commerce sites, to serious business tools that are re-shaping the world of E-commerce.Many of the largest commerce Web sites are already using recommender systems to help their customers find products to purchase.A recommender system learns from a customer and recommends products that she will find most valuable from among the available products.In this paper we present an explanation of how recommender systems help Ecommerce sites increase sales, and analyze six sites that use recommender systems including several sites that use more than one recommender system.Based on the examples, we create a taxonomy of recommender systems, including the interfaces they present to customers, the technologies used to create the recommendations, and the inputs they need from customers.We conclude with ideas for new applications of recommender systems to E-commerce.

    Silvia Milano, Mariarosaria Taddeo, Luciano Floridi

    Abstract This article presents the first, systematic analysis of the ethical challenges posed by recommender systems through a literature review. The article identifies six areas of concern, and maps them onto a proposed taxonomy of different kinds of ethical impact. …

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    Abstract This article presents the first, systematic analysis of the ethical challenges posed by recommender systems through a literature review. The article identifies six areas of concern, and maps them onto a proposed taxonomy of different kinds of ethical impact. The analysis uncovers a gap in the literature: currently user-centred approaches do not consider the interests of a variety of other stakeholders—as opposed to just the receivers of a recommendation—in assessing the ethical impacts of a recommender system.

    Qian Zhang, Jie Lu B, Yaochu Jin

    Abstract Recommender systems provide personalized service support to users by learning their previous behaviors and predicting their current preferences for particular products. Artificial intelligence (AI), particularly computational intelligence and machine learning methods and algorithms, has been naturally applied in the …

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    Abstract Recommender systems provide personalized service support to users by learning their previous behaviors and predicting their current preferences for particular products. Artificial intelligence (AI), particularly computational intelligence and machine learning methods and algorithms, has been naturally applied in the development of recommender systems to improve prediction accuracy and solve data sparsity and cold start problems. This position paper systematically discusses the basic methodologies and prevailing techniques in recommender systems and how AI can effectively improve the technological development and application of recommender systems. The paper not only reviews cutting-edge theoretical and practical contributions, but also identifies current research issues and indicates new research directions. It carefully surveys various issues related to recommender systems that use AI, and also reviews the improvements made to these systems through the use of such AI approaches as fuzzy techniques, transfer learning, genetic algorithms, evolutionary algorithms, neural networks and deep learning, and active learning. The observations in this paper will directly support researchers and professionals to better understand current developments and new directions in the field of recommender systems using AI.

    Robin Burke, Alexander Felfernig, Mehmet H. Göker

    Recommender systems are tools for interacting with large and complex information spaces. They provide a personalized view of such spaces, prioritizing items likely to be of interest to the user. The field, christened in 1995, has grown enormously in the …

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    Recommender systems are tools for interacting with large and complex information spaces. They provide a personalized view of such spaces, prioritizing items likely to be of interest to the user. The field, christened in 1995, has grown enormously in the variety of problems addressed and techniques employed, as well as in its practical applications. Recommender systems research has incorporated a wide variety of artificial intelligence techniques including machine learning, data mining, user modeling, case‐based reasoning, and constraint satisfaction, among others. Personalized recommendations are an important part of many online e‐commerce applications such as Amazon.com, Netflix, and Pandora. This wealth of practical application experience has provided inspiration to researchers to extend the reach of recommender systems into new and challenging areas. The purpose of the articles in this special issue is to take stock of the current landscape of recommender systems research and identify directions the field is now taking. This article provides an overview of the current state of the field and introduces the various articles in the special issue.

    Yifan Wang, Weizhi Ma, Min Zhang, Yiqun Liu, Shaoping Ma

    Recommender systems are an essential tool to relieve the information overload challenge and play an important role in people’s daily lives. Since recommendations involve allocations of social resources (e.g., job recommendation), an important issue is whether recommendations are fair. Unfair …

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    Recommender systems are an essential tool to relieve the information overload challenge and play an important role in people’s daily lives. Since recommendations involve allocations of social resources (e.g., job recommendation), an important issue is whether recommendations are fair. Unfair recommendations are not only unethical but also harm the long-term interests of the recommender system itself. As a result, fairness issues in recommender systems have recently attracted increasing attention. However, due to multiple complex resource allocation processes and various fairness definitions, the research on fairness in recommendation is scattered. To fill this gap, we review over 60 papers published in top conferences/journals, including TOIS, SIGIR, and WWW. First, we summarize fairness definitions in the recommendation and provide several views to classify fairness issues. Then, we review recommendation datasets and measurements in fairness studies and provide an elaborate taxonomy of fairness methods in the recommendation. Finally, we conclude this survey by outlining some promising future directions.

    Bart P. Knijnenburg, Martijn C. Willemsen, Zeno Gantner, Hakan Soncu, Chris Newell

    Research on recommender systems typically focuses on the accuracy of prediction algorithms. Because accuracy only partially constitutes the user experience of a recommender system, this paper proposes a framework that takes a user-centric approach to recommender system evaluation. The framework …

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    Research on recommender systems typically focuses on the accuracy of prediction algorithms. Because accuracy only partially constitutes the user experience of a recommender system, this paper proposes a framework that takes a user-centric approach to recommender system evaluation. The framework links objective system aspects to objective user behavior through a series of perceptual and evaluative constructs (called subjective system aspects and experience, respectively). Furthermore, it incorporates the influence of personal and situational characteristics on the user experience. This paper reviews how current literature maps to the framework and identifies several gaps in existing work. Consequently, the framework is validated with four field trials and two controlled experiments and analyzed using Structural Equation Modeling. The results of these studies show that subjective system aspects and experience variables are invaluable in explaining why and how the user experience of recommender systems comes about . In all studies we observe that perceptions of recommendation quality and/or variety are important mediators in predicting the effects of objective system aspects on the three components of user experience: process (e.g. perceived effort, difficulty), system (e.g. perceived system effectiveness) and outcome (e.g. choice satisfaction). Furthermore, we find that these subjective aspects have strong and sometimes interesting behavioral correlates (e.g. reduced browsing indicates higher system effectiveness). They also show several tradeoffs between system aspects and personal and situational characteristics (e.g. the amount of preference feedback users provide is a tradeoff between perceived system usefulness and privacy concerns). These results, as well as the validated framework itself, provide a platform for future research on the user-centric evaluation of recommender systems.

    Heng-Tze Cheng, Levent Koç, Jeremiah Harmsen, Tal Shaked, Tushar Chandra, Hrishi Aradhye et al.

    Generalized linear models with nonlinear feature transformations are widely used for large-scale regression and classification problems with sparse inputs. Memorization of feature interactions through a wide set of cross-product feature transformations are effective and interpretable, while generalization requires more feature …

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    Generalized linear models with nonlinear feature transformations are widely used for large-scale regression and classification problems with sparse inputs. Memorization of feature interactions through a wide set of cross-product feature transformations are effective and interpretable, while generalization requires more feature engineering effort. With less feature engineering, deep neural networks can generalize better to unseen feature combinations through low-dimensional dense embeddings learned for the sparse features. However, deep neural networks with embeddings can over-generalize and recommend less relevant items when the user-item interactions are sparse and high-rank. In this paper, we present Wide & Deep learning---jointly trained wide linear models and deep neural networks---to combine the benefits of memorization and generalization for recommender systems. We productionized and evaluated the system on Google Play, a commercial mobile app store with over one billion active users and over one million apps. Online experiment results show that Wide & Deep significantly increased app acquisitions compared with wide-only and deep-only models. We have also open-sourced our implementation in TensorFlow.

    Arjan J. P. Jeckmans, Michael Beye, Zekeriya Erkin, Pieter Hartel, Reginald L. Lagendijk, Qiang Tang