Large Language Models for Business Process Management: Opportunities and Challenges

Authors: Maxim Vidgof, Stefan Bachhofner, Jan Mendling

Results of the summarizing process for the arXiv paper: 2304.04309v1

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Large language models, which are deep learning models with a large number of parameters, have shown remarkable progress in various tasks and can be used as versatile tools for diverse applications. Their potential for business process management has not been systematically explored yet. To address this research gap, Maxim Vidgof, Stefan Bachhofner and Jan Mendling wrote a paper titled "Large Language Models for Business Process Management: Opportunities and Challenges". The authors identified six research directions that highlight the challenges associated with using these models in BPM and provided usage guidelines for practitioners. This study sheds light on the opportunities offered by large language models in business process management and provides insights into how to overcome the associated challenges.
AI-generated keywords: Large Language Models Business Process Management Maxim Vidgof Stefan Bachhofner Jan Mendling

AI-generated Key Points

  • Large language models have shown remarkable progress in various tasks
  • They can be used as versatile tools for diverse applications
  • Their potential for business process management has not been systematically explored yet
  • The paper "Large Language Models for Business Process Management: Opportunities and Challenges" identifies six research directions highlighting challenges associated with using these models in BPM
  • The authors provide usage guidelines for practitioners to overcome the associated challenges
  • This study sheds light on the opportunities offered by large language models in business process management
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Abstract: Large language models are deep learning models with a large number of parameters. The models made noticeable progress on a large number of tasks, and as a consequence allowing them to serve as valuable and versatile tools for a diverse range of applications. Their capabilities also offer opportunities for business process management, however, these opportunities have not yet been systematically investigated. In this paper, we address this research problem by foregrounding various management tasks of the BPM lifecycle. We investigate six research directions highlighting problems that need to be addressed when using large language models, including usage guidelines for practitioners.

Submitted to arXiv on 09 Apr. 2023

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